How Do I Send A Fax Using The Ring Central Desktop Application

You can follow the instructions provided below or watch the following video

Ring Central Send a Fax Training Video

To Send a Fax

Log into ring central user portal https://app.ringcentral.com 

Or login to your desktop app

How to send a fax from the desktop and web app

You can send a fax from anywhere in the RingCentral desktop or web app by clicking the 

New actions (+)

 button in the upper right corner, then clicking 

Send new fax

.

You can also:

• Click 

  Fax

   in your navigation bar.

  Note: If you don’t see 

  Fax

  , check 

  Inbox

   or the 

  More

   menu depending on your tab customization. If you want fax as an option in the navigation bar, you’ll need to turn off the unified inbox feature.
• Click the 

  Send new fax

   icon in the left panel.

  
• In the popup, enter your contacts’ phone numbers or names in the 

  To

   field. You can send a fax to up to 50 recipients at a time. To add more than 50 recipients, turn on fax broadcasting.
• In the 

  Cover page

   dropdown, select a style for your cover page or click 

  Add cover page

   to choose a template from your computer. If you don't want to use a cover page, click 

  None

  .

   
• To add a custom cover page:
•  

  
• You can also add more information in the 

  Notes

   field.
• To attach files to your fax, click the 

  Attach files

   icon and select the files from your computer.

  All file attachments must be in supported formats and less than 50 MB.
• To send the fax immediately, click 

  Send now

  . To send the fax at a future time:

   
• Click 

  Send later

  .
•  
• Enter a date and time.
•  
• Click 

  Schedule

  .
•  

How to send a fax from a profile

• Click 

  Message

   or 

  Contacts

   in the navigation bar.
• Click the three-dot 

  More

   icon to the right of any contact’s name, then select 

  View profile

   from the dropdown.

  
• Click 

  Fax

  .

  
• In the 

  Cover page

   dropdown, select a style for your cover page or click 

  Add cover page

   to choose a template from your computer. If you don't want to use a cover page, click 

  None

  .

   
• To add a custom cover page:

   
• Click 

  Add cover page

  .

   
• Enter a name for your cover page in the 

  Cover page name

   field.

   
• Drag and drop an existing file into the window or click anywhere in the window to locate a file on your computer, then upload it. You can also click 

  sample.docx

   to customize and upload a new cover page.

   
• Click 

  Save

  . Cover pages are saved for later use.

   

   
• You can also add more information in the 

  Notes

   field.
• To attach files to your fax, click the 

  Attach files

   icon and select the files from your computer.

  All file attachments must be in supported formats and less than 50 MB.
• To send the fax immediately, click 

  Send now

  . To send the fax at a future time:

   
• Click 

  Send later

  .
• Enter a date and time.
• Click 
  Schedule
  .
• How to send a fax from the Print screen

You can fax any document or web page directly from the Print screen by adding 

RingCentral Fax

 to your list of printers. This feature is only available for Windows PCs.

Installing the Print-to-fax plugin

• Go to 

  Settings

  .
• Click 

  Phone

   to open your Phone settings.
• In the 

  Fax

   section, click 

  Install

   next to 

  Print-to-fax

  .

Sending documents or web pages

• Open the document or web page you want to attach to a fax.
• Click 

  Print

   or press 

  Ctrl + P

  .
• Select 

  RingCentral Fax

   from the printer dropdown in the print window.

  
• Click 

  Print

  . The RingCentral app will open a new fax page with the document attached.
• Enter phone numbers or names from your contacts list in the 

  To

   field.
• Select a 

  Cover page

   style or click 

  Add cover page

   to select a template. If you don’t want to use a cover page, select 

  None

  .
• You can also add more information in the 

  Notes

   field.
• To send the fax immediately, click 

  Send now

  . To send the fax at a future time:

   
• Click 

  Send later

  .
• Enter a date and time.
• Click 
  Schedule
  .
• To check the status of your sent faxes, go to
  Fax > Sent
   or 
  Fax > All faxes
  . Fax status options are 
  Unread
  , 
  Sent
  , 
  Received
  , or 
  Failed
  .

How to fax scanned documents

The RingCentral app allows you to send scanned documents by fax when you scan documents directly from the 

Fax

 screen.

Before using the feature, make sure your scanner has the most current driver and software installed. The app will automatically detect the scanner and connect to it. Refer to your scanner's manual for more information.

Selecting your scanner

• Go to 

  Settings

  , then click 

  Phone

   to open your Phone settings.
• Scroll down to the 

  Fax

   section.
• Select your scanner from the dropdown next to 

  Scan to fax

  .

  Note: If your scanner is off, the dropdown is grayed out.

  
• Set up your scanner settings: 

  Paper source

  , 

  File type

  , and 

  Invert colors

  .

After setup, when you send a new fax you’ll have the option to 

Scan

 in the New fax window.

Faxing scanned documents

• Click the 

  New actions +

   icon in the top right corner and select 

  Send new fax

  .
• Click 

  Scan

   to scan and send attachments.

  
• Enter the phone numbers or names from your contacts list in the 

  To

   field.
• Select a 

  Cover page

   style or click 

  Add cover page

   to select a template. If you don’t want to use a cover page, select 

  None

  .
• You can also add more information in the 

  Notes

   field.
• To send the fax immediately, click 

  Send now

  . To send the fax at a future time:

   
• Click 

  Send later

  .
• Enter a date and time.
• Click 
  Schedule
  .
• To check the status of your sent faxes, go to
  Fax > Sent
   or 
  Fax > All faxes
  . Fax status options are 
  Unread
  , 
  Sent
  , 
  Received
  , or 
  Failed
  .